The most frequently asked questions
How does the installation work?
For your bathroom vanities, we offer an installation guide here. All Installation for vanity units should be carried out by a professional. The installation of vanity units, wall-hung or wall-mounted elements must be carried out by a professional (wall fixings not supplied)
How do I care for my furniture?
The maintenance of wooden furniture differs depending on the wood type and its finish. For a detailed care guide adapted to each material, visit the Materials and care page here.
How do I make a return? Are returns free?
Tikamoon offers you 60 days to return your order (or part of it). To request your return, contact us by email at help@tikamoon.com or via the contact form here. After receiving the returned item(s), we will issue a refund for the subtotal of your order, including taxes minus shipping fees and a 20% restocking fees based on the product value. If you do not have the original packaging anymore, a $75.00 repacking fee will be charged. For more information on the returns procedure, visit the Delivery and returns page here.
Haven't found an answer to your question?
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